The Editor

Debbie Palmer has worked in the Industry since 1989, both in London and Australia and offers a fresh, youthful approach to Property Management. She has been a member of the REIQ Property Management Chapter since 1996 and is currently a board member of the REIQ Property Management Chapter Committee. Debbie has been privileged to receive numerous Real Estate Institute of Qld Industry awards for excellence from 1996 to 1999.

In 2000, Debbie founded The PPM Group , a company that encourages and supports system development within Property Management Departments. The PPM Group’s team acts as a catalyst to get the results you need from your staff by implementing the PPM Group Management SYSTEM®, Australia’s most comprehensive procedural management system.

Their mission statement is “working towards a system dependent office rather than a people dependent office” .

Debbie is the author of the PPM Group Management System®, A Successful Guide to Property Management Manual, Standard Letter Made Easy Manual and A What to say to have your way Scripts and Dialogues Manual.

She is well respected in the Industry and has dedicated her working career to improving property management procedures and lifting the spirits of property managers through training events, breakfast club meetings and social events.

Author, speaker, trainer, consultant, coach and system designer, Debbie is an authority on all facets of property management or more aptly referred to as "asset management". She guest speaks with thousands of Property Managers and Principals each year on how to take your department to the next level.

Debbie believes that the journal is owned by the industry and welcomes continued feedback, comments and critique of both style and comment.

Now, The Property Management Journal has become a "gateway" to www.ppmsystem.com , Australia’s leading property management procedural system